Group Manager – Delivery and Support
When Dean joined Transmax in October 2013 he brought with him more than 24 years of experience in IT service delivery relating to information security, networks, infrastructure, and software development. As Group Manager – Delivery and Support, Dean has overall responsibility for the management of all aspects of Transmax’s service and project delivery and support. In addition, he is responsible for continually reviewing, identifying and implementing improvements to increase the efficiency and effectiveness of service delivery, and increase commercial viability.
Prior to joining Transmax, Dean worked with CITEC for 22 years. He has extensive experience in providing high-level customer support and managing software production, IT operations and IT technical support teams as well as in business process re-engineering, change management and transitioning organisations to new strategic directions.
Dean has a Bachelor of Business with majors in Information Technology and Electronic Engineering.